What is AquaTrust?
AquaTrust is a borehole maintenance subscription service that works for you. For one fixed monthly payment, we will do everything in our power to prevent your borehole from breaking down. If it does, we will fix the problem at no additional cost to you.
AquaTrust is currently launching in Wakiso district with expansion to other districts in the near future. If you'd like to see AquaTrust providing our 4 Essential Services to your community, contact our office today – hearing from you equips our staff to partner with your District Water Office.
How AquaTrust works
Simple and secure, AquaTrust’s subscription service makes it easy to get and keep your community’s borehole well in working order so you have clean water flowing from it each and every day.
- AquaTrust partners with your local water user committee to enroll your community in our service.
- AquaTrust installs all new hardware in your borehole to minimize the risk of future breakdowns.
- Your community makes a safe, secure, and transparent monthly payment to AquaTrust via mobile money.
- AquaTrust delivers its 4 Essential Services, providing water to your community every day.
4 Essential Services
After enrolling, your community will receive a full set of new, high-quality borehole parts installed by our certified borehole technicians.
To prevent breakdowns, you will receive quarterly maintenance and comprehensive pump testing by AquaTrust staff.
Every other year, AquaTrust’s certified technicians will remove all borehole parts, inspect them, and replace any that are worn or show signs of failure.
24hr Emergency Response
If your borehole breaks down, report the problem via phone or SMS and AquaTrust will respond within 24 hours.